High-value, high-transaction challenges aren’t just the domain of smaller players–some of the most resource-rich, technically advanced companies in the world have had problems, as evidenced recently by Amazon Prime Day, which was plagued with many problems that we predicted in a recent blog, Making Amazon Prime “Black Tuesday,” Not a Black Eye: “Anyone who stands on the stretch of Canal Street leading into the Holland Tunnel in New York City knows it’s almost impossible to avoid gridlock when thousands upon thousands of motorists cram into a 2.3-mile-wide island. Similarly, it’s quite the challenge for any e-tailer to prevent site slowdowns or crashes when they experience massive traffic spikes.”
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