Originally published Feb 12, 2024 | By: Kelly Lindenau Conversica, Inc., a provider of conversational AI solutions, released its Contextual Response Generation solution to help deliver accurate, brand-specific conversations while also incorporating safeguards against unintended responses and AI hallucinations. According to the company, this marks the first enterprise chat offering that leverages GPT and retrieval-augmented… View Article
MSR & Clients in the News
Originally published Feb 13, 2024 | By: Devan J. Patel San Mateo-based Conversica Inc. has become a leader in conversational AI through its commitment to creating products that are more accurate and display more human-like responses. But rather then train products using generic data sets, the company has released a new addition to its chat… View Article
Originally published January 3, 2024 | By: Blathnaid O’Dea Rob Porter of CoSo Cloud explains that the goal of expedited onboarding is to balance speed and effectiveness. AI tools such as chatbots and analytics can be a big help. Virtual onboarding is one of the many legacies of the pandemic, and it is set to… View Article
Originally published January 5, 2024 | By: Dan Griffiths With 18 number one singles and 100,000,000 copies sold, Grammy-winning producer Albhy Galuten continues to operate at the cutting edge of music today. Musician, arranger, producer, futurist and hi-tech evangelist Albhy Galuten has spent decades at the epicentre of music’s shifting planes, having been literally in… View Article
Originally published December 14, 2023 | By: John Hackston How many of the people you know have changed their careers? Across the working population, what percentage of people will stay in the same sort of job, and how many will change to something very different? As the U.S. Bureau of Labor Statistics states, it’s quite… View Article
Originally published December 12, 2023 | By: Rob Porter The Hotel business is notoriously chaotic with its fast-paced environment. It’s no small task to keep an entire staff well-trained and working in-sync. Chief Training Officers (CTOs) are responsible for the onboarding experience, ensuring that new workers are prepared for their positions and supported as they… View Article
Originally published December 7, 2023 | By: John Hackston Jobs, and careers, move more quickly these days. The time when an individual would stay in what was effectively the same job, in the same company, from entry until retirement is long gone, if indeed it ever really existed. Many of today’s employees are looking for… View Article
Originally published December 4, 2023 | By: Dr. Martin Boult, Psychologist To understand what teamwork means, consider your favorite rock band, which consists of individuals with a variety of skills and experiences that complement one another and function cohesively toward a shared goal of delivering great music. Contrast, for example, a band with enduring popularity… View Article
Originally published December 4, 2023 | By: Hebberly Ahatlan Cybersecurity threats to the global supply chain have been well-documented in recent years, and sea-faring trade is no exception. Shipping ports are being targeted by modern day digital pirates seeking to disrupt supply chains with targeted, sophisticated cyberattacks. Long gone are the days when a commercial… View Article
Originally published December 4, 2023 | By: Ethan Joyce Artificial intelligence has found spaces throughout the journey to convert initial fan interest into prosperous relationships for teams. And in doing so, it has provided two significant benefits to the people carrying out the work: greater efficiency and more authentic leads. “There are people within that… View Article