Kaplan is one of the world’s largest and most diverse education providers. Throughout its 75-year history, they’ve been a beacon for expanding educational access and a leader in instructional innovation. It’s Kaplan Test Prep program offers preparation for more than 90 standardized tests, including entrance exams for secondary school, college, and graduate school. High school students can prepare for the SATs and go on to college. Doctors and nurses can pass their licensing tests and save lives.
Kaplan wanted to create a virtual environment that could provide both faculty and students with a unique human feel not normally associated with the high technology of online learning. But there was a hitch: establishing real competitive differentiation in the rapidly growing online learning industry required a learning and prep environment that could assure both instructors and students that their system would always be up and running, and at the highest possible performance. With tens of thousands of new enrollments every year, the system needed to handle thousands of active student learning sessions simultaneously with room for high growth. Service disruptions just weren’t an option.
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