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Originally published November 2, 2024 | By: Britney Nguyen Each week, Quartz rounds up product launches, updates, and funding news from artificial intelligence-focused startups and companies. Here’s what’s going on this week in the ever-evolving AI industry. Conversational AI company Conversica announced updates to its AI agents this week that it says will help enterprise… View Article
Originally published August 20, 2024 | By: Rob Porter, eLearning Expert, CoSo Cloud  Few doubt that training is a crucial element of an effective workforce. In addition to enabling employees to provide better service and more efficient cost-management, a report from EHL Insights indicates that better training could improve the hospitality industry’s woefully high turnover… View Article
Originally published January 5, 2024 | By: Dan Griffiths With 18 number one singles and 100,000,000 copies sold, Grammy-winning producer Albhy Galuten continues to operate at the cutting edge of music today. Musician, arranger, producer, futurist and hi-tech evangelist Albhy Galuten has spent decades at the epicentre of music’s shifting planes, having been literally in… View Article
Originally published December 4, 2023 | By: Hebberly Ahatlan Cybersecurity threats to the global supply chain have been well-documented in recent years, and sea-faring trade is no exception. Shipping ports are being targeted by modern day digital pirates seeking to disrupt supply chains with targeted, sophisticated cyberattacks. Long gone are the days when a commercial… View Article
Originally Posted: October 31, 2023 | By: Julian Durand The zero trust architecture network (ZTNA) cybersecurity approach has gained significant attention in recent years amid the rapid growth of digital systems and increasingly sophisticated cyber threats. However, successfully implementing ZTNA can be challenging, particularly when integrating devices that are old or have low storage or… View Article
Originally published February 19, 2024 | By: Florian Kolb In a past era disabling our energy infrastructure would have required physical sabotage carried out on-site, if proper precautions aren’t taken–it can potentially be disabled by hackers from anywhere in the globe. A noted cybersecurity expert recently warned of cyberattacks on critical systems intended to “induce… View Article
Originally posted on November 15, 2023 | By: Jennifer Evans There’s a growing belief that AI’s next “killer app” lies in customer service. This area benefits both agents and customers, highlighting AI’s potential to enhance experiences and streamline operations on both sides of the service equation. Why is customer service AI’s next focal point? If… View Article
Originally posted October 23, 2023 | By: Hebberly Ahatlan Dive into connected vehicles with Hebberly Ahatlan, product marketing director at Intertrust Technologies. Uncover the data privacy nightmares surrounding smart cars and stay informed about safeguarding your privacy. Modern vehicles are no longer mere modes of transportation but highly sophisticated data centers equipped with sensors, cameras,… View Article
Originally posted on September 28, 2023 | By: Robert Porter Companies are collectively investing billions to incorporate AI for recruitment, training, and evaluation. But what checks exist for deploying generative AI (GAI) like ChatGPT? If, for example, Defense Department employees undergo background checks, should AI? Is that possible? And in deploying GAI without guardrails, are… View Article